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Implementation

Requirement study - Project planning

The implementation phase of a project is the key to both your and our success. We need to meet your expectations of delivery in a timely and consistent manner.

To manage this, we work closely together with the customer through:

  • Requirement study
  • Project planning

A business requirement study is a process where the customer provide information in categories like:

  • Data capture needs for:
    • Statistics
    • Accounting
    • Rating / Quotation
    • Document productions
    • Claims handling
    • Reinsurance
  • Line of Business rules
  • Policy structures and forms
  • Bordereau structures and forms
  • Letters / E-mail structures and forms
  • Underwriting rules and limitations
  • Claims handling rules
  • Debt collection needs and forms
  • Agent / broker treatment
  • Reinsurance structure and document production
  • Authority reporting requirements
  • Archive needs
  • Internet solution needs
  • Other systems interfaces
  • Data volumes
  • Technical – platform criteria

This process leads to a documentation of all basic needs and defines the frames of the project.

Together with the customer we make a project plan which concerns about resources, activities and timetables.

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